02 Executive exposure
These drivers translate into operational and financial exposure that sits directly with the executive team.
Five exposures, all of them reported upward, none of them owned by the tools that create them.
COO accountability
- Safety risks
- A material share of works leads to safety or operational incidents, often lacking the traceability and improvement loops that authorities require.
- Compliance challenges
- Licence risk from manual checks against outdated procedures, resulting in decisions that may compromise compliance.
- Operational inefficiency
- Works are rescheduled or cancelled, causing unnecessary closures that disrupt airline allocations and reduce capacity utilisation.
- High costs
- Rework and specialised-team overhead to handle constant changes in the current workflow.
- Maintenance delayed
- Postponed maintenance drives compliance and financial risk due to long lead times and low first-time-right rates.
Next
None of these start in the boardroom. They start on a Tuesday, in a planner's inbox.
The planner's reality